When You’re Asked to Fix a System From Inside the System

In food manufacturing, food safety and quality culture is often treated as both the root of every problem and the solution to all of them. When performance slips or audit findings stack up, organizations turn to the people already closest to the work — FSQA leaders, supervisors, frontline teams — and ask them to “drive cultural change.”

But here is the truth:

You cannot transform a culture from inside the dynamics that created it.